Janette Reed

Education

Key Major Field Courses and Skills

Technical Writing Internship

• Worked for the Springfield-Greene County Health Department for five semesters (Summer 2005; Fall 2005; Spring 2006; Summer 2006; and Fall 2006) as a Web Design Intern
• Redesigned the Web sites for the Christian County Health Department and the Barry County Health Department, using Macromedia/Adobe Dreamweaver and Fireworks
• Wrote, designed, and produced a Help system about creating templates in Dreamweaver MX 2004 for Health Department staff and interns, using RoboHelp HTML

Writing for the Computer Industry

• Designed a Help system about creating templates in Dreamweaver MX 2004, which the instructor used as an example for future classes, using RoboHelp HTML
• Developed a tutorial about learning RoboHelp HTML, using RoboHelp HTML
• Completed user testing for the RoboHelp HTML online tutorial
• Wrote a quick-start guide about RoboHelp HTML, using Microsoft Word
• Gave a PowerPoint presentation about Microsoft corporate culture and how corporate culture relates to technical writing

Designing Technical Documents

• Wrote a critical review, a tri-fold promotional brochure, and a sales promotion letter for the book, The Elements of Graphic Design: Space, Unity, Page Architecture, and Type, by Alexander W. White, using Microsoft Word and Publisher
• Designed a prototype version of a Web site for a real-world client's future business, using Macromedia/Adobe Dreamweaver and Fireworks
• Completed several critical analyses of my own document design work as well as that of professionals

Project Management

• Researched, summarized, and analyzed literature regarding strategies for successful project management
• Presented a discussion of the application of Self-Determination Theory to technical writing, using Microsoft PowerPoint
• Wrote a research paper entitled, "Applying Self-Determination Theory to Project Management"

Computer Skills

Work Experience and Transferable Skills

Office of the Provost, Missouri State University, Springfield, Missouri

• Redesign, edit, and update the provost's Web site, using Web Press
• Edit and format the revised Faculty Handbook
• Assist with maintenance of the Blackboard Learning System

Gospel Publishing House, Springfield, Missouri

• Write lessons for the publication, Take Five Plus, a daily Bible study guide for teenagers

Leadership Ranch, Inc., Republic, Missouri

• Lead groups through low and high ropes activities
• Teach teamwork, communication, leadership, and problem-solving skills
• Collaborated with a university professor on a research paper entitled, "Elementary School Team Building Study Done by Leadership Ranch"
• Wrote a promotional report for the business

Center for Dispute Resolution, Missouri State University, Springfield, Missouri

• Produced the manual and training materials for mediation training attendees, using Microsoft Word, scanning software and equipment, and RoboHelp HTML
• Developed an online, accessible (Section 508 compliant) version of the mediation training manual for mediation training participants
• Wrote, designed, and produced a quick-start guide and tutorial about RoboHelp HTML for the Center director and staff, using Microsoft Word and RoboHelp HTML
• Promoted the Center's biannual mediation training program
• Updated the promotional flyers for the graduate certificate program as well as for Center mediation services, using Microsoft Word and Publisher
• Created and maintained student, client, and advertising databases, using Microsoft Access and Excel

Finance and General Business Department, Missouri State University, Springfield, Missouri

• Maintained and updated the department's Web site, using Microsoft FrontPage
• Designed the FGB Department newsletter, using Microsoft Word and Adobe/Macromedia Fireworks
• Used organization, communication, and computer skills to support members of the Finance and General Business Department

Additional Experience

Society for Technical Communication, Missouri State University Student Chapter

• Maintain and update the STC Student Chapter Web site

Franklin Publishing Company, Arlington, Texas

• Review manuscripts for peer-reviewed journals
• Critiqued the book, The Will to Win, and wrote an advertisement for the book

References