Guiding Questions from Chapter 7 Reading: Topic Management of Venues
1. For many arena events, the facility's income from food and beverage sales is:
2.Who participates in "marketing" a convention center?
3. Each of these is a "daily" responsibility of management except:
4.
While a convention center can enhance its bottom line by booking a higher paying consumer show, what is the result on other businesses.5. What are the three alternative management structures highlighted on Figure 7-2:
6. Convention centers tend to be operated by ____________ _________; whereas amphitheaters tend to be managed by ______________ companies.
7.What is the critical mass of contracts multi-building management companies need to be profitable?
8. Which has higher profit margins? Concessions or catering?
9. When this company won the Malcolm Baldrige Quality Award in 1992, it got service companies, like venue management companies, to begin focusing on quality service and customer satisfaction.
10. For arenas and stadiums, marketing is usually the responsibility of all of these except: