QUIZ CHAPTER 12/13

Chapter 12:  Managing the Internal Organization to Promote Better Strategy Execution

1. One of the key implementation strategies identified in Chapter 10 is "linking ________ to strategy"

2.  What does BHAG's stand for in illustration Capsule 46?

3. How did Mrs. Field’s Cookies, Inc. handle the logistical problems of maintaining hands-on management and control at remote locations?

4. Whereas re-engineering seeks ___________; TQM seeks _________________.

5. GE Medical System’s program called Quick Thanks! is an example of.

6.  The use of _____ and _______ is the single most powerful tool management has to win strong employee commitment to diligent, competent strategy execution.

7. What happened in Illustration Capsule 51?

8.  Be familiar with the 8 guidelines for designing incentive compensation systems.

 QUIZ CHAPTER 12

Chapter 12:  Managing the Internal Organization to Promote Better Strategy Execution

1. One of the key implementation strategies identified in Chapter 10 is "linking ________ to strategy"

2.  What does BHAG's stand for in illustration Capsule 46?

3. How did Mrs. Field’s Cookies, Inc. handle the logistical problems of maintaining hands-on management and control at remote locations?

4. Whereas re-engineering seeks ___________; TQM seeks _________________.

5. GE Medical System’s program called Quick Thanks! is an example of.

6.  The use of _____ and _______ is the single most powerful tool management has to win strong employee commitment to diligent, competent strategy execution.

7. What happened in Illustration Capsule 51?

8.  Be familiar with the 8 guidelines for designing incentive compensation systems.