Chapter 13: Corporate Culture and Leadership--Keys to Effective Strategy Execution
1.. __________ refers to a company’s values, beliefs, traditions, operating style, and internal work environment.
2. One of the way’s Nordstrom’s perpetuates their "customer-centered" culture is by starting all new employees ___________.
3. Under which type of culture might there be receptivity to change, experimentation, and new strategies.
4. Changing a culture requires both symbolic actions and ________ actions.
5. MBWA stands for:
6. What is the cornerstone for developing a corporate conscience?
7. What does Chick-fil-A do to be a good corporate citizen?
8. A _______ oriented culture is conducive to superior strategy execution.
9. What is the single most visible factor that distinguishes successful culture changing efforts from failed ones?